Commercial roof restoration has become the fastest growing segment in the roofing industry for many reasons.

Have you considered restoration for your next project?

In this article, our team of specialists at White Hat Industrial shares some of these insights and what it’s like to work with us. Our hope is this information helps you gain a better understanding of what a partnership might look like and the value we can add based on your specific needs.

1. What makes White Hat Industrial solutions unique?

The fluid-applied restoration solutions we use at White Hat Industrial differ from other systems on the market because there is limited to no tear off required. Additionally, other systems often seam materials together, like EPDM or TPO. Meanwhile, fluid-applied solutions create a multi-layered membrane system that molds together on site to create a seamless, fully adhered membrane.

2. Will White Hat Industrial tell me if my roof isn’t a suitable candidate for a fluid-applied system?

Absolutely! While we often find 7 out of 10 roofs are candidates for restoration, there are times when we find that roofs are not a candidate for restoration. We will always assess and test the existing roof system to ensure that restoration is the best route.

Selecting a trusted partner to take care of your roofing needs is a big decision because no one wants to be guided in the wrong direction. For this reason, our team at White Hat Industrial only makes recommendations we would consider if we were the property owner (even if it means we aren’t the right solution). Our goal is to always lead our customers in the right direction, regardless of whether we make a sale. The roof performance and our reputation are just too important.

3. What types of roofing substrates can White Hat Industrial restore?

At White Hat Industrial, we’re experts in restoring a variety of commercial roof substrates, including:

• TPO/PVC/EPDM
• Metal
• Built-Up (BUR)
• Modified Bitumen (Mod-Bit)
• Rolled Asphalt

We’re able to do this because our team is highly skilled in installing numerous restoration systems to meet different existing substrate needs.

4. What types of restoration solutions does White Hat Industrial use?

The type of restoration solutions we use can vary from project to project depending on a wide range of factors, like existing substrate type, observations made about the roof’s existing condition, and specific customer performance requirements. However, some examples of different systems we might use are silicone, acrylic, spray foam, etc. All of these are installed to exacting specifications and meet the same performance testing standards throughout the commercial roofing industry. Because of our expertise in the commercial roof restoration space, we’ve also been able to work with our manufacturer partners to create 40+ unique solutions for our customers.

5. What length of warranty can I get when restoring with White Hat Industrial?

When working with our team of specialists at White Hat Industrial, you can get one of the best warranties on the market. Specifically, the roofs we restore come with our 15 and 20 year manufacturer-backed Labor, Material, and Workmanship Warranties. This requires extensive quality control processes, which are proprietary to White Hat Industrial, as well as third party inspections by the manufacturer. With coverage like this, our customers know their assets are taken care of.

6. What benefits can I gain from partnering with White Hat Industrial?

By choosing to restore with go-to restoration specialists, like us, there are numerous functional, sustainable, and economical benefits you can gain. Below you can see these outlined in greater detail:

Functional

The entire purpose of roof restoration is to save the existing good and repair the bad, to bring the surface back to top performance with no full replacement. So, it shouldn’t be a surprise that fluid-applied restoration solutions offer functional benefits. Highlights of these benefits include:

• Corrosion prevention
• Thermal shock damage and UV deterioration protection
• Severe weather durability
• Water repellent technology

Additionally, these solutions offer minimal to ZERO disruptions during installation, which allows your day-to-day business functions to continue.

Sustainable

While sustainability may not be the first thing that comes to mind when you think about roofing, roof restoration is an eco-friendly option. So, for those interested in or committed to achieving sustainable goals, our team of roof restoration experts can work with you to align measurements, track data, and accelerate your pathway to accomplishment.

Specifically, at one project site, we prevented 99.5% of all project waste from landfill. In addition, our installed solution reduced the surface temperature of the roof by 48.5% which equated to significant energy consumption reductions on site for the customer. These are just two examples of potential sustainable benefits you can gain when restoring with our team.

Economical

By opting to restore your commercial roof, you’re able to expand the capital expenditure of your organization. This is possible because our roof restoration solutions offer more benefits and allow you to take advantage of dual dollars, which accomplish multiple things for you like getting a high performing roofing solution, saving money, and gaining sustainable value adds.

7. Will my restoration project with White Hat Industrial cost more or less than a complete tear off and replacement project?

Typically, the restoration projects we complete for our customers cost less than complete tear off and replacement projects. For example, one of our customers could reduce project costs by over 40% versus a replacement project. While these types of cost savings are possible, it’s important to remember we always focus on system performance as our highest priority and specific cost savings can range depending on individual project factors.

8. How will my White Hat Industrial restoration system add value if I choose to sell my property?

Having a restoration solution from White Hat Industrial adds value to your property in the event of a sale. This is because the buyer can have peace of mind knowing the roof was restored by an industry expert, comes with a transferrable warranty, and will continue to offer sustainable benefits long after their purchase. The system has performance parity to other membranes on the market and has an industry leading warranty with nationally recognized brands. With the roof protected and the working life able to be documented, it’s a positive effect on the sale of a building.

9. Will there be major disruptions during installation?

One of the major benefits of restoration with White Hat Industrial is you’re able to enjoy minimal to ZERO disruptions during installation. Below, you can see what one of our customers said about this:

“Working with White Hat Industrial has been wonderful because everyone is so professional and accessible. Their on-site team always made sure there would be little to no disruptions. They did a good job of keeping noise levels down and leaving the site clean.”

Linda A. | Executive Vice President

No matter what your disruption concerns are, our team is willing to work alongside you to ensure there are no major disruptions throughout the duration of your project.

10. Does White Hat Industrial communicate and provide updates frequently before, during, and after installation?

From project planning to completion, our team will be there to communicate and provide frequent updates to ensure you and your team have all the information you need at each project stage. We have a proven project management process that allows us to deliver consistent results for our clients again and again. We never want you to have to wonder what’s happening with your project or what the current status is. Below you can see what one of our customers said about this:

“Throughout the entire project everything was explained in detail. The job foreman was introduced to me and the lead supervisor continued to provide me with updates. Whenever I had questions or a challenge arose, everything was brought to my attention promptly and in a timely manner.”

Matt K. | Property Consultant

Before your project begins, you can expect our team to discuss communication and updates to ensure everyone will have the insights they need.

11. Does White Hat Industrial offer a maintenance program?

Our White Hat Industrial team does offer a maintenance program that our customers can choose to opt into. These offerings are something we usually share and discuss when our customers are ready to sign a contract with us.

12. If I’m experiencing an issue with my roof, how quickly can I expect White Hat Industrial to respond?

One of our core values at White Hat Industrial is “No Small Leaks,” and we really mean that. For this reason, our team treats any and every leak with the same amount of urgency. Our service team will always promptly respond to requests within 24 hours with an appropriate response for the situation.

Learn more about our 3-step roof response time process

13. Does White Hat Industrial have the ability to scale nationwide?

At White Hat Industrial, we specialise in commercial roof restoration. You can typically find us doing work East of the Rockies, with some projects venturing further west depending on individual customer needs.

14. Does White Hat Industrial have the ability to scale nationwide?

Our team at White Hat Industrial has maintained high Net Promoter Scores (NPS) since the company first began. Below are some things we’ve heard:

“We have enjoyed working with White Hat Industrial and the service we’ve received. So, we knew we wanted to have that same service performed to extend our warranty for even more years.”

“We’ve worked on multiple projects with White Hat Industrial and the communication and completion results are excellent.”

“The entire White Hat Industrial team is easy to work with. The results look great and our leaks are gone.”

To learn more about what our customers’ have to say about their experience working with us, visit our testimonial resource page

Want to explore restoration with White Hat Industrial?

Our team of go-to restoration specialists is here to help you restore and find the best solution for your roofs.

Simply call us at 937.909.9030 or contact us via email. You can also follow us on LinkedIn and Facebook to learn more about us and our work.