Dan C., a Regional Property Manager at a real estate investment trust, partnered with our team at White Hat Industrial to restore portfolio properties with a more innovative solution. When asked how he would describe the before vs. after, Dan said:

BEFORE

“Worn.”

AFTER

“Beautiful.”

He continued to note some challenges they were facing and how the challenges are no longer an issue with their new White Hat Industrial solution.

“We were dealing with leaks that were so bad, it wasn’t simple enough to just send a roofer to repair the leak. It would end up costing an additional $5,000-$15,000 to repair because so many materials around the leak had become degraded. So, it was getting costly fast because of the reoccurring frequency. But ever since working with White Hat Industrial, this hasn’t been an issue and the leaks are no longer there.” 

Dan C. | Regional Property Manager

Experience with White Hat Industrial

As a publicly traded real estate investment trust, Dan and his team wanted to prioritize finding a partner who would understand how detailed things need to be.

“When you start relationships with companies like ours, there is a need for people and partners who understand just how deep things need to go to make things work. This is something we look for as a publicly traded company, and the White Hat Industrial team has consistently delivered.”

Dan C. | Regional Property Manager

While not being the first person to work with our team at the company, Dan shared how comfortable he felt about partnering with us.

“When a colleague of mine started working with White Hat Industrial and brought me to a property to take over, I immediately felt comfortable even though this was my first time with a restoration system. The responsiveness of the whole team made me feel confident things would get done and they would get done the right way. It was an easy transition, and they make the process simple—you’re never chasing someone for information or an answer. This makes it easy to keep moving forward together.”

Dan C. | Regional Property Manager

Our team provides communication, consistency, and predictability from start to completion. We prioritize this with every project we work on and always seek to provide the best results for our customers.

“This experience from start to completion has been fabulous. When partnering with a team who spends the time to explain things properly, the first time, and set up anything to mitigate issues during installation, you can’t help but feel at ease. The way the White Hat Industrial team does things just makes sense.

Even during the project, the Production Manager made sure I knew all the timeframes, walked through the project with me, and made sure I didn’t have unanswered questions. He was also very good about handling any tenant calls we got—there weren’t many.”

Dan C. | Regional Property Manager

When asked if he would recommend working with White Hat Industrial to anyone considering restoration, Dan said,

“Yes, I would. In fact, I already have recommended the White Hat Industrial team to 3 other companies. Here’s what I shared with one of them:

‘You caught me on a good day where I just had a tropical storm go through Florida and it put inches of rain on my roofs, and still I didn’t get 1 single roof leak call—and I can tell you that the property was averaging multiple calls per storm before. A traditional full replacement system could’ve cost around $4,000,000. However, we found a clear performance and financial-based value in the White Hat Industrial product and processes. The best part for me as a Property Manager was the constant communication their team maintained with me and our tenants. This saved me hours of phone calls. It’s one of the nicest finished products I’ve ever seen. Also, to be honest, knowing that I could potentially restore again and renew the warranty in the future makes it a clear choice.’

Working with White Hat Industrial is like having somebody you’re comfortable with run a project for you and prevent you from having extra work. There’s no hassle with tearing off and throwing out your old roof. Their systems work without major demolition—overall, less disruption. If you’re still hesitant, do your research, talk to them, get references. We did that and that’s how we went down this path. A path that has allowed us to save hundreds of thousands of dollars across individual projects. When we look at where we are now in this partnership, we couldn’t be happier.”

Dan C. | Regional Property Manager

Want to connect with White Hat Industrial?

Our team at White Hat Industrial is always happy to help you with your property needs. We’re always looking to build strong partnerships with the customers we serve. We are and have been a specialist since Day 1 and that’s why we are The Spec.

Simply call us at 937.909.9030 or contact us via email. You can also follow us on LinkedIn and Facebook to learn more about us and the work we do.