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Featured Image for Working with White Hat Industrial: Hear from Matt K.

Working with White Hat Industrial: Hear from Matt K.

Published by Eileen Porzuczek on December 8, 2023

Matt K., an Account Manager with a real estate consulting company, has worked with White Hat Industrial to restore some properties they help manage. When reflecting on the outcomes of restoration, he shared:

When you think about your roofs before working with White Hat Industrial, what words or phrase come to mind?

“Hot mess.”

When you think about your roofs after working with White Hat Industrial, what words or phrase come to mind?

“A roof that keeps water out of the building.”

Trying Something New with an Industry Leader

When first engaging with White Hat Industrial, Matt and his company had never used restoration as an option for their clients.

“Prior to working with White Hat Industrial, we hadn’t thought of restoration as an option or used fluid-applied systems on our roofs. We initially chose to work with White Hat Industrial to help our clients. Specifically, because of the significant cost saving and benefits their solutions could offer. During the decision process, some building representatives and I also looked at roofs the White Hat Industrial team had already completed. After seeing the results, there was no question about who we wanted to work with.”

Matt K. | Account Manager

Experience with White Hat Industrial

At White Hat Industrial, we know that no roof and no project is the same. That’s why we work with our customers to meet the unique needs of their roofs. While working with Kevin and his team, we did this for a few locations.

“On one of the buildings, there is a track for the window rig that goes all the way around the entire roof and there are multiple penetrations in the roof for each track. Previously, these tended to be problem spots for leaks. However, with the implementation of White Hat Industrial’s solutions, it’s been leak free since completion.”

Matt K. | Account Manager

Our team provides communication, consistency, and predictability from start to completion. We prioritize this with every project we work on and always seek to provide the best results for our customers.

Here’s what Matt had to share about his experience working with White Hat Industrial throughout the duration of their projects:

“Working with White Hat Industrial has been wonderful. Throughout the entire project, everything was explained in detail. The job foreman was introduced to me and the lead supervisor continued to provide me with updates. Whenever I had questions or a challenge arose, everything was brought to my attention promptly and in a timely matter.

I had zero issues while their crews were on-site. Once the job was complete, everything was cleaned up and we looked at the job together to make sure I was satisfied with the results.

Throughout the entire process, I felt very supported and still do now. With the comprehensive warranty White Hat Industrial offers, you can know that if a leak forms, they’ll be there within days to make the necessary repairs.”

Matt K. | Account Manager

When asked if he would recommend working with White Hat Industrial to others who are looking to get their commercial roofs done, Matt said,

“Yes, I would and have recommended White Hat Industrial to multiple building owners. A couple of my clients have even already worked with White Hat Industrial for their roofing needs because of the significant cost savings. Also, because of their ability to get an attractive warranty and restore again in the future. 

Overall, White Hat Industrial has been very easy to work with, responsive, prompt with their service, upfront, conscious about delivering minimal disruptions, and dedicated to delivering quality results. I would say if you’re hesitant, go see the results they can offer. Once you’ve done that, it will be an easy decision.”

Matt K. | Account Manager

Want to connect with White Hat Industrial?

Our team at White Hat Industrial is always happy to help you with your property needs. Commercial roof restoration has been the core focus of our business since Day 1 and that’s why we are The Spec.

Simply call us at 937.909.9030 or contact us via email. You can also follow us on LinkedIn and Facebook to learn more about us and the work we do.

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